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Alphabyte IT, your trusted technology partner

IT Support for Law Firms

Managed IT for solicitors and law firms across Cardiff and South Wales, from a team that started out in legal IT.

Legal IT

We started out in law firms

Ross Owen founded Alphabyte IT in 2009 after a career in IT at large law firms in Cardiff. Law firms are still at the heart of what we do, and several have been with us for many years.

We know what a firm needs from its IT: systems that are there first thing every morning, client data kept confidential, email you can trust, and someone who picks up the phone when a completion is due and something won’t work.

Unlimited support

Phone, remote and onsite support for a fixed monthly fee, from £40 per user.

Straight-away response

When a problem stops your firm working, we typically pick it up straight away, backed by our SLA.

Client data protected

Multi-factor authentication enforced, daily backups and systems kept to the Cyber Essentials standard.

Your software

We support the case and practice management systems you already use, and work with their suppliers when needed.

Security

Law firms are a target

Firms hold client money and confidential information, which makes them a favourite target for email fraud. The classic attack is a hijacked or spoofed email account that sends a client “updated” bank details just before a completion.

Most of these attacks start with a stolen password, so we close that door first: multi-factor authentication on every account, spam and phishing filtering on email, admin rights locked down and staff shown what to look out for. We can also prepare your firm for Cyber Essentials certification, which more insurers and clients now ask for.

Passkeys are the next step. Our guide to passkeys explains why they stop most phishing attacks.

What clients say

From firms we look after

“We’ve been with Alphabyte IT for over five years now, and we couldn’t be happier with their services. The team is incredibly knowledgeable and always goes above and beyond to keep our IT systems running smoothly. From proactive maintenance to quick response times for any issues that arise, they’ve been an invaluable partner to our law firm.”

Legal client

“We’ve been working with Alphabyte IT since the start of our law firm, and they’ve been instrumental in our growth and success. Their team is responsive, proactive, and truly cares about our business.”

Legal client

Questions

IT for law firms: FAQs

How much does IT support for a law firm cost?

Our managed IT support starts from £40 per user per month + VAT, covering unlimited support, monitoring, backups and security. See our pricing for what’s included.

Can you support our case management system?

Yes. We look after the computers, network and Microsoft 365 that your case and practice management software runs on, and we deal with the software supplier for you when something needs their help.

How do you protect client data?

Multi-factor authentication on every account, daily backups monitored by our team, anti-malware on every device and systems kept to the Cyber Essentials standard, whether or not you’re certified.

Can you help us get Cyber Essentials?

Yes. Every business we’ve prepared for Cyber Essentials has passed. Find out how it works.

Can you provide references?

Yes. We can arrange references from other law firms we look after.

Let’s get you transferred across

It’s a Piece of Cake to Transfer to Us

We handle everything so there is no need to worry about any of the transfer process. We have done it many times before!

It’s very simple

How To Get Started With Us

We’ve made transferring to us effortless with our Easy Transfer Service. Book your free consultation now to get started!

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